All your wishes - All our help
Personal Touch was conceived to help relieve the stress and confusion for those involved in planning a funeral service.
The company was founded by Pauline Miller following the death of her mother. Since our launch in November 2010, we have provided 100's of clients with a helpful, professional service that clearly outlines the facilities they will need to meet their wishes for their funeral day. Our clients are a complete mixture of those who need advice and help when making immediate funeral arrangements, as well as those who wish to make their own funeral plans for the future.
How we work
Following an initial telephone consultation that will outline the key costs for their funeral wishes, we will arrange a meeting with our clients so that we can listening and fully understand their wishes for their special day. We advise them on the choices available to them and once agreed, we set about arranging all the funeral services that they will need to complete their funeral wishes. We can help with as much or as little of the funeral plans as our client requires, the decision is theirs.
We take the time to find out exactly what our clients requires for their special day, (typically a meeting will last 1 1/2 hours) as we know how important it is that all the small details that will make the day a special one are covered and fully understood; we know first hand that this day cannot be repeated so we work hard to ensure our client's wishes and needs are met. Of equal importance is offering a wide choice of services to help create a beautiful occasion for loved ones regardless of budget.
We arrange both traditional and non-traditional funeral choices both for the UK and for repatriation and offer a wide choice of beautiful green and natural burial grounds both in and around the London area.
'When our sister launched the company we knew that she had stumbled across a great idea, but we experienced first-hand the company's true value when we put the company's principles into place when our father died'
Alvin & David Miller, June 2012
Personal Funeral Arranger
All our clients work with their own Personal Funeral Arranger, who will assist with all their funeral arrangements, organise all the services that they need for their day and be there with them on the day of the funeral to ensure that all the plans run smoothly.
We work with a select group of service providers who have been personally selected for their superb levels of professionalism, attention to detail, quality of products and expertise in their chosen specialist fields.
Our Funeral Arranger remains a familiar face in the following months that client's can turn to for help and advice on a wide selection of our excellent 'after care' services which include areas such as Will Writing and the complicated matters of Probate.
Our comprehensive funeral arranging service relieves our clients of the turmoil and confusion of making plans for a funeral, and gives peace of mind in knowing that all their wishes are in hand and will be expertly co-ordinated.